Frequently Asked Questions

Everything you need to know about sustainable shopping and bulk fashion.

What is the condition of your thrifted items?

We specialize in high-quality pre-owned fashion. Each item undergoes a rigorous inspection process to ensure it meets our standards for resale, ranging from gently used to like-new condition.

How long does shipping take?

Orders are typically processed within 2-3 business days. Depending on your location within the United States, delivery usually takes between 5 to 10 business days.

What is your return policy?

To keep our prices low and support sustainable practices, all sales are final. However, if you receive an item that is damaged or incorrectly described, please contact our support team within 48 hours.

Do you offer bulk or wholesale discounts?

Yes, America's Thrift Supply offers tiered pricing for bulk orders. Please visit our Wholesale section or contact our sales team for more information on volume discounts.

Are the items cleaned before they are shipped?

While we inspect every garment for quality, we recommend that customers wash or dry-clean their items upon arrival, as is standard practice with thrifted and vintage clothing.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.